we
provide flowers, cakes, gift items, food, fruits, fashion
wear etc. to your loved ones and we deliver them on your
requested date and time.
we
currently provide our services to bangladesh only.
any
one around the world, who has visa/master credit card or can
access pay pal.
yes,
we do deliver products every where in bangladesh except for
the perishable items like flowers, cakes and food items, how
ever we charge usd 2 for each delivery outside dhaka and narayanganj.
ordering
at giftdunia.com is easy. just follow these five simple steps:-
· choose your item and click on the buy button.
· choose the delivery location and delivery date.
· enter your billing information. enter the complete
address and phone number of the recipient and don't forget
to fill in your message for the recipient.
· after this enter your credit card details or login
to pay pal for online ordering.
· you will receive an order confirmation and invoice
through e-mail after completing the order. in case you fail
to receive any e-mail confirmation, call us or write to us.
we
process your order immediately as soon as we get the order
confirmation.
please
check the order status online at our website. however, please
note that the order status is normally updated next day morning
after date of delivery. you will also receive a deliver confirmation
for us. giftdunia guarantees each order to be delivered on
the requested delivery date. if due to any reason the order
cannot be delivered, you will be contacted by our customer
service department as soon as possible. in case you do not
hear from us, you may be assured your order got delivered.
however, if you find that the order did not reach its delivery
destination you may contact us at support@giftdunia.com
you
will receive an order confirmation message via-email shortly
after giftdunia.com receives your order. if you do not receive
this message within four hours of placing your order, there
might be a delay on the web due to traffic. if this happens,
please feel free to contact us at our office: +61732736611,
cell: +61411843805 or +61431168861 brisbane (australia) or
+880152362829 dhaka (bangladesh) or write to us at support@giftdunia.com
to ensure that your order is being processed.
yes,
we do provide services in public holidays and festivals however
we have exceptions for some occasions.
for
security reasons we do not deliver items on political mishaps
or strikes, the order will be immediately delivered on the
next working day. in these circumstances you will be notified
by our customer service department.
we
normally deliver products on your requested date and time
however exceptions are there for some particular products.
we
provide you with a calendar as soon as you click on buy button
to choose an item for delivery. just check the calendar in
the landing page for an idea about availability of date and
product.
we
will be happy to change the delivery address as long as your
order has not been delivered or is not on its way to be delivered.
to request a change to your order's delivery address, please
e-mail us the new address information. as soon as you get
a confirmation about this from us.
we
currently provide our services to bangladesh only.
yes,
you can mention specific delivery time. however please note
that we do guarantee delivery of your order on your chosen
date but do not guarantee the time always. we however do try
our best to deliver as close to your requested time as possible.
our normal delivery time is 9 am. to 7 pm.
we
at the giftdunia provide you the perfect service at lowest
possible cost to save your money, keep our administration
costs low and provide you 100% security, we can do so only
by accepting payments via credit card or pay pal. write to
us in case you want to pay in any other way.
our
payment gateway is a verisign secured gateway. your credit
card information is encrypted and is sent for processing using
ssl (secure socket layer) technology. even we do not get your
credit card number.
giftdunia.com
does not rent or sell information they receive from web orders
or email registrations to third parties. so you can be assured
that your personal information will be safe with us.
yes,
we do provide refund to our customers in circumstances where
we are unable to comply with the satisfactory level of our
service. for clear understanding of the refund policy please
view the returns policy.
becoming
a registered shopper offers you a growing number of benefits:
you will be eligible for a discount on your order. for this
you will have to mention the discount or promotion code given
to you at the time of placement of your order.
other benefits: -
· receive rewards on shopping
· free flowers
· special offer
· discount coupons
· gift items on special occasions
· faster, easier shopping
we
provide a unique way to keep our customers happy every time
they shop with us. our customers receive points on each products
they purchase form us where points for each products vary
according to their price. more you spend more you earn points.
these points will allow you to receive free gifts from us
which will be delivered to your loved ones on your request
absolutely free. for further information on rewards please
write to us at info@giftdunia.com
you
can view your points by logging in to your account with your
user email and password. you will be able to see a detailed
list of products you purchased and your points summary.
we
are open 7 days a week. our customer service will assist you
by resolving all your queries. please call us at our office:
+61732736611, cell: +61411843805 or +61431168861 brisbane
(australia), or +880152362829 dhaka (bangladesh) or write
to us at support@giftdunia.com.
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